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Terms and conditions

 

Terms and  conditions

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The following terms and conditions govern all use of the https://www.yogurtathome.com/ website related services and products as Yogurt App and forum.yogurtathome.com and all content, services and products available at or through the website, including, but not limited to, https://www.yogurtathome.com/ Forum Software, Support Forums and mobile apps like Yogurt App and the https://www.yogurtathome.com/ Hosting service ("Hosting"), (taken together, the Website). The Website is owned and operated by Natural Probiotic Selection Ltd. ("Natural Probiotic Selection"). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, https://www.yogurtathome.com/’s Privacy Policy and Community Guidelines) and procedures that may be published from time to time on this Site by Natural Probiotic Selection Ltd. (collectively, the "Agreement").

 

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Natural Probiotic Selection, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

 

 

1. Your https://www.yogurtathome.com/ Account

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. You must immediately notify Natural Probiotic Selection of any unauthorized uses of your account or any other breaches of security. Natural Probiotic Selection will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

 

 

2. Responsibility of Contributors

If you post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, "Content"), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:

 

  • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;

  • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;

  • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;

  • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;

  • the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);

  • the Content is not pornographic, does not contain threats or incite violence, and does not violate the privacy or publicity rights of any third party;

  • your content is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, blogs and web sites, and similar unsolicited promotional methods;

  • your content is not named in a manner that misleads your readers into thinking that you are another person or company; and

  • you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by Natural Probiotic Selection or otherwise.

 

3. User Content License

User contributions are licensed under a Creative Commons Attribution-Non-Commercial-Share Alike 3.0 Unpotted License. Without limiting any of those representations or warranties, Natural Probiotic Selection has the right (though not the obligation) to, in Natural Probiotic Selection’s sole discretion (i) refuse or remove any content that, in Natural Probiotic Selection’s reasonable opinion, violates any Natural Probiotic Selection policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Natural Probiotic Selection’s sole discretion. Natural Probiotic Selection will have no obligation to provide a refund of any amounts previously paid.

 

 

4. Payment and Renewal

General Terms

 

Optional paid services or upgrades may be available on the Website. When utilizing an optional paid service or upgrade, you agree to pay Natural Probiotic Selection the monthly or annual subscription fees indicated. Payments will be charged on a pre-pay basis on the day you begin utilizing the service or upgrade and will cover the use of that service or upgrade for a monthly or annual subscription period as indicated. These fees are not refundable.

 

Automatic Renewal

 

Unless you notify Natural Probiotic Selection before the end of the applicable subscription period that you want to cancel a service or upgrade, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Subscriptions can be cancelled at any time.

 

 

5. Services

Hosting, Support Services

 

Optional Hosting and Support services may be provided by Natural Probiotic Selection under the terms and conditions for each such service. By signing up for a Hosting/Support or Support services account, you agree to abide by such terms and conditions.

 

 

6. Responsibility of Website Visitors

Natural Probiotic Selection has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material’s content, use or effects. By operating the Website, Natural Probiotic Selection does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Natural Probiotic Selection disclaims any responsibility for any harm resulting from the use of products and services by visitors of the Website, or from any downloading by those visitors of content there posted.

 

 

7. Content Posted on Other Websites

Natural Probiotic Selection attempts to be as accurate as possible. However, Natural Probiotic Selection does not warrant that descriptions of services and products or other content of this website, forums and apps are accurate, complete, reliable, current, or error-free. Natural Probiotic Selection provides links to other sites over which Natural Probiotic Selection has no control. Natural Probiotic Selection is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. made available through the websites and webpages to which https://www.yogurtathome.com/ links, and that link to https://www.yogurtathome.com/. Natural Probiotic Selection does not have any control over those non-https://www.yogurtathome.com/ websites and webpages, and is not responsible for their contents or their use. By linking to a non-https://www.yogurtathome.com/ website or webpage, Natural Probiotic Selection does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Natural Probiotic Selection disclaims any responsibility for any harm resulting from your use of non-https://www.yogurtathome.com/ websites and webpages.

 

 

8. Copyright Infringement

As Natural Probiotic Selection asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by https://www.yogurtathome.com/ violates your copyright, you are encouraged to notify Natural Probiotic Selection in writing by email at info@yogurtathome.com or letter send to: Suite LP32181, 20-22 Wenlock Road, London, N1 7GU. United Kingdom. Natural Probiotic Selection will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Natural Probiotic Selection will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Natural Probiotic Selection or others. In the case of such termination, Natural Probiotic Selection will have no obligation to provide a refund of any amounts previously paid to Natural Probiotic Selection. Important Warning: Giving false, misleading or inaccurate information in the email/letter to Natural Probiotic Selection may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.

 

 

9. Intellectual Property

This Agreement does not transfer from Natural Probiotic Selection to you any Natural Probiotic Selection or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Natural Probiotic Selection. Natural Probiotic Selection, https://www.yogurtathome.com/, the https://www.yogurtathome.com/ and all related services as Yogurt App and forum.yogurtathome.com logos, and all other trademarks, service marks, graphics and logos used in connection with https://www.yogurtathome.com/, or the Website are trademarks or registered trademarks of Natural Probiotic Selection or Natural Probiotic Selection’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Natural Probiotic Selection or third-party trademarks.

 

 

10. Advertisements

Natural Probiotic Selection reserves the right to display advertisements on your content unless you have purchased an Ad-free Upgrade or a Services account.

 

 

11. Attribution

Natural Probiotic Selection reserves the right to display attribution links such as ‘Powered by https://www.yogurtathome.com/,’ theme author, and font attribution in your content footer or toolbar. Footer credits and the https://www.yogurtathome.com/ toolbar may not be removed regardless of upgrades purchased.

 

 

12. Changes

Natural Probiotic Selection reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Natural Probiotic Selection may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

 

 

13. Termination

Natural Probiotic Selection may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your https://www.yogurtathome.com/ account (if you have one), you may simply discontinue using the Website. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

 

14. Disclaimer of Warranties

The Website is provided "as is". Natural Probiotic Selection and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Natural Probiotic Selection nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. If you’re actually reading this, here’s a treat. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

 

 

15. Limitation of Liability

In no event will Natural Probiotic Selection, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Natural Probiotic Selection under this agreement during the twelve (12) month period prior to the cause of action. Natural Probiotic Selection shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

 

 

16. General Representation and Warranty

You represent and warrant that (i) your use of the Website will be in strict accordance with the Natural Probiotic Selection Privacy Policy, Community Guidelines, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which this website resides or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

 

 

17. Indemnification

You agree to indemnify and hold harmless Natural Probiotic Selection, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Websites, including but not limited to your violation of this Agreement.

 

 

18. Miscellaneous

This Agreement constitutes the entire agreement between Natural Probiotic Selection and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Natural Probiotic Selection, or by the posting by Natural Probiotic Selection of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Websites will be governed by the laws of England and Wales. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Natural Probiotic Selection may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

 

Natural Probiotic Selection Ltd.

Business address: Suite LP32181, 20-22 Wenlock Road, London, N1 7GU. United Kingdom

Company number 10052005

Contact us: info@yogurtathome.com

 

 

 It was last updated May 31, 2013.

Privacy policy

Privacy policy

 

What is this Privacy Policy for?

This privacy policy is for the website www.yogurtathome.com and including but not limited to all related services as forum.yogurtathome.com, Yogurt app and served by Natural Probiotic Selection Ltd. and governs the privacy of its users who choose to use it.

 

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

 

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

 

What we collect

We may collect the following information:

 

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

  • other information and/or images sent by you and relevant to customer surveys, offers and/or services.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer/device.

 

Cookies are small files saved to the user's computer hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

 

This website uses tracking software to monitor its visitors to understand better how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored on your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

 

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advises users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company products or services that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

 

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

 

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy or contact at info@togurtathome.com

 

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

 

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

 

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner / image links to other websites, similar to; Keep SEO Simple Glasgow or www.keepseosimple.co.uk.)

 

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

 

Clicking on any such adverts will send you to the advertiser's website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computers hard drive. Users should, therefore, note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

 

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

 

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

 

General Data Protection Regulation (GDPR) Compliance

 

The EU General Data Protection Regulation (GDPR) effective from My 2018 gives all EU citizens more rights and protections for their personal data, to minimise the possibility of theft and fraud. 

 

These regulations include provisions for the following areas:

    •    The right to be informed: Companies must publish a privacy notice, in addition to explaining transparently how they use this personal data.

    •    The right of access: Individuals will have the right to demand details of any of their data that a company may hold. This information must be provided within one month of request at no charge to the individual.

    •    The right to rectification: If a person’s data is incorrect or incomplete, he or she has the right to have it corrected. If the company that holds the information has passed any of that information to third parties.  The company must inform the third party of the correction and inform the person which third parties have their personal data.

    •    The right to be forgotten: A person may request the removal of his or her personal data in specific circumstances.

    •    The right to restrict processing: Under certain circumstances, an individual can block the processing of his or her personal data.

    •    The right to data portability: A person can access their data for their own use anywhere they prefer.

    •    The right to object: A person can object to the use of their personal data for most purposes.

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Natural Probiotic Selection Ltd. and all subsidiaries and affiliated services and websites owned by Natural Probiotic Selection Ltd (www.yogurtathome.com, forum.yogurtathome.com and YogurtApp) Privacy and GDPR Policy

 

1.0 Our core principles regarding user privacy and data protection

 

  • User privacy and data protection are inviolable human rights

  • We have a duty of care to people contained within our data

  • Data is a liability: it should only be collected and processed when absolutely necessary

  • We despise spam in all its forms

  • We will never sell, rent or otherwise distribute or make public any personal information

 

 

This site’s compliance with the above legislation, all elements of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0 below) for clarification.

 

3.0 Personal information that this website and all affiliated sites collect and why we collect it

 

This website collects and uses personal information for the following reasons:

 

3.1 Site visitation tracking

 

Like most websites, this site uses Google Analytics (GA) to track user interaction.

We also use other third-party app Visitor analytics(Wix affiliated) showing the same statistic in a different view.

 

 We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.

 

Although GA and Visitor Analytics record data such as your approximate geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

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GA and Visitor Analytics also record your computer’s IP address which could be used to personally identify you but Google as well Visitor Analytics do not grant us access to this. We consider Google and Visitor Analytics to be a third-party data processor (see section 6.0 below).

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GA makes use of cookies, details of which can be found on Google’s developer guides.

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For your information, our website uses the Wix implementation of GA.

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Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

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3.2 Our Forum and Blog Module

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Should you choose to add a comment to any posts that we have published on our forum and/or blog module any personal details you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment.

​

This information is only used to identify you as a contributor to the comment section of the respective forum post and is not passed on to any of the third-party data processors detailed below.

 

Only your username will be shown on the public-facing website although if the supplied email address is linked to the account.

 

Your comment and it’s associated personal data will remain on this site until we see fit to either:

  • remove the comment

  or 

  • remove the blog post

 

Should you wish to have the comment and its associated personal data deleted, please email us here using the email address that you used to comment.

 

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our Forum or Blog module.

 

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this or any other website.

​

3.3 Contact forms and email links

 

Should you choose to contact us using the contact form on our Contact us page or an email link like this one or all affiliated websites and apps none of the data that you supply will be stored by this website or passed to/be processed only by any of the third party data processors defined in section 6.0 below.

 

Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices and would not be shared with anyone.

 

 

3.4 Email newsletter

 

If you choose to join our regular newsletter mailings (which is sent via email), the email address that you submit to us will be stored in our Wix website platform in the 'Shout Out' database, which we use for our email marketing. We consider Wix to be a third-party data processor (see section 6.0 below). The email address that you submit will be stored within this website’s own database but not in any of our internal computer systems.

 

Your email address will remain within the Wix 'Shout Out' database on our website for as long as we continue to use the Wix platform for email marketing or until you specifically request removal from the list.

 

You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

 

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

 

While your email address remains within the Wix 'Shout Out' database, you will receive occasional newsletter-style emails from us.

 

3.5 YogurtApp

 

If you choose to download the YogurtApp, the email address that you submit to us will be stored in our Mixpanel platform which we also consider like a third-party service in The email address that you submit will be stored within this website’s own database.

 

Your email address will remain within the Mixpanel database on our website for as long as we continue to use the Mixpanle platform for email marketing or until you specifically request removal from the list.

When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

 

Any images taken by you and not related to the milk brand or yogurt using the YogurtApp and consequently Jango system administration will be deleted immediately. The images of the milk brands and yogurt will be used for the MILK bank Section on the forum.yogurtathome.com.

 

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

 

 

4.0 How we store your personal information

 

As detailed in section 3.2 above, if you submit a comment to a News post, Blog or Forum published on this website, some personal information will be stored in this website’s database.

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If you have made a purchase from this website, then your details (not including any financial details) are stored in our Wix Engage database in order that we can fulfil your order(s) and also to refer back to your email and/or postal details in order that we may track any orders you have queries on. Any financial information is not stored or used by us as all our transactions are made within the PayPal or Stripe platform which does not retain any financial information once the transaction has been processed.

 

These are the only occasions where personal data will be stored on this website. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is built on (Wix). In the near future, we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

 

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

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To explain how we handle customer data, we have created a flow chart to illustrate this which is open to our customer, which you can see by clicking here.

 

5.0 About this website’s server

 

This website is hosted in data centres in the United States and Europe. From time to time, we may transfer hosting from one location to another. Notwithstanding the above, the Wix.com platform complies with the EU-US Privacy Shield Framework and the Swiss-US privacy shield framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union to the United States, and therefore adheres to the Privacy Shield Principles. Wix.com guarantees that the platform will be compliant with the new regulation from May 2018.

 

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.

 

6.0 Our third-party data processors

 

We use two third parties to process personal data on our behalf. The third parties we use are PayPal, Stripe,WIX, Mixpanel.

 

PayPal and Stripe process payments for any products purchased from our website. Neither us or PayPal retain any financial information you may submit as part of the purchasing process. PayPal monitor every transaction, 24/7 to prevent fraud, email phishing and identity theft. Every transaction is heavily guarded behind PayPal's advanced encryption. If something appears suspicious, their dedicated team of security specialists will identify suspicious activity and help protect you from fraudulent transactions. PayPal, Wix or Natural Probiotic Selection Ltd and all affiliated websites, applications and apps will never ask for any sensitive information.

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Your data as mentioned below is encrypted before transmission to prevent misuse of the transmitted data by third parties. SSL (Secure Socket Layer) is a security technology which guarantees that your personal data, including credit card information, login data and payment method, are securely transferred via the Internet. The data is encrypted so that is only readable by the PayPal payment system. 

 

Your data which is encrypted is as follows: 

  •         personal data (address data, telephone number, etc.) 

  •         login data (username and password) 

  •         all methods of payment selected, credit card and bank account 

 

Wix provides the Customer Engagement platform we use to manage and fulfil your orders. No personal financial information is ever taken or stored in this system as, during the process, everything is transferred out to PayPal so that neither us nor Wix has access to your financial information. 

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What Wix do to ensure data protection to all our customers

  • Wix employs full-time security consultants, dedicated to the security of our customer information.  

  • Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. Wix regularly performs internal security audits to maintain our ISO/PCI security certifications, as illustrated below (please click the links to see the Certificates):

  • Wix's signup and login services are completed through a secure server (HTTPS/SSL). 

  • Wix uses cryptography hash functions to protect your information. Your password is stored as a hash digest and, in the event of a security breach, your original password cannot be recovered from ours or Wix servers.  

  • Wix is certified under the EU-US Privacy Shield Framework and the Swiss-US privacy Shield Framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, and therefore adheres to the Privacy Shield Principles.

 

PayPal, Stripe and Wix have been carefully chosen and all of them comply with the legislation set out in section 2.0.

 

Three of the following third parties are based in the USA and one is based in the Republic of Ireland and all are EU-U.S Privacy Shield compliant.

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7.0 Data Breaches

 

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

8.0 Data controller

 

The data controller of this website is:

Natural Probiotic Selection Ltd, a UK Private Limited Company with company number:

10052005

 

Whose registered office is at:

Unit 10 80 Lytham Road, Fulwood, Preston, England, PR2 3AQ

 

9.0 Data protection officer

 

Mr. N.Tonchev
CEO
Telephone: +44(0)2038185844
Email: mailto:info@yogurtathome.com

10.0 Changes to our privacy policy

 

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes.

 

Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the changelog below.

 

17/04/2018

Shipping return and refund

Delivery, Return and Refund Policy

 

All orders will be dispatched ASAP in working days, and we will use tracked and reputable delivery companies only. In our interest is your order to be delivered quickly, undamaged and at affordable delivery charge when applied.

For delivery estimates, please follow Royal Mail estimate times.

 

Return an item - our 100% money back guarantee

 

If you are not completely satisfied with your purchase, just return the item to us in its original condition within 14 days of receipt.

Returned items should be unused and sellable and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge if applicable.

Please note:

  • Goods will only be accepted for return if they are despatched within 14 days of delivery unless we have notified you otherwise.

  • The item is your responsibility until it reaches us. Therefore for your own protection, we recommend that you send the parcel using a delivery service that ensures you for the value of the goods and provides a tracking number.

  • The cost of returning the item to us is your responsibility.

  • Delivery charges are only refundable where goods are faulty, and a refund is made.

 

We recommend that customers return goods for refund using a reputable online parcel delivery company

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